Terms & Conditions

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Welcome to Leica UAE’s MEMBERS LOUNGE

For your online orders of products via www.leicauae.com  , the following General Terms and Conditions of LEICA UAE, Owner: Perpetual Exposure General Trading LLC,  Head office : Al-Abraj Street, Dubai (Phone +971-800-LEICA), Email: support@leicauae.com , apply, in their version in force at the time of your order.Any regulations diverging from this conditions apply only, if they are confirmed by us in writing.

When preparing this website, Leica UAE (Perpetual Exposure) strives to insure that the information was current and accurate, but we do not guarantee that it is accurate or current, or useful for your purpose.

Leica UAE (Perpetual Exposure) is not responsible for any damage you may sustain from using this website.

Leica UAE (Perpetual Exposure) may alter or delete any information on this website without notice to the user.

Also, if necessary, Leica UAE (Perpetual Exposure) reserves the right to remove this website from public view, either temporally or permanently.

Leica UAE (Perpetual Exposure) reserves the right to modify, change, otherwise edit or remove this website from public view and Leica UAE (Perpetual Exposure) is not liable for any damages incurred due to these changes.

Copyrights and Trademarks

All material on this site including but not limited to text, images, audio, programs, etc. (hereafter “content”) of this website is protected by domestic and international copyright laws, international conventions and laws.

Use of the contents of this website without the written consent of the rights-holder is strictly prohibited.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

The content of this Website/app cannot be reprinted, or published in a magazine, book, or CD-ROM, etc. without the prior written permission of Perpetual Exposure. Please contact here.

”Leica” and Leica product and services names published on this website are the Trademark or Registered Trademark of Leica.

Other names, such as those of products of other companies, are the trademarks or registered trademarks of each company.

Value-Added Tax

Effective 1 January 2018, VAT is charged at 5% on orders sold and shipped by Leicauae.com within the UAE. For shipments to countries outside the UAE, 0% UAE VAT rate will be applicable.The advertised prices for products displayed at Leicauae.com are inclusive of any VAT. However, your final price will be reflected at checkout, once the order information is completed.

Return, Exchange and Warranty

Your satisfaction is a guarantee. If you are not satisfied with your purchase, we will take back sold items within seven days for either exchange or refund subject to the following terms and conditions.

  1. Please choose carefully, No refund will be made if you change your mind after purchase.
  2. Refund/Exchange does not apply to Digital Cameras, Lenses, adaptors, Binoculars, Rangefinders, Books, straps, Batteries, Personal Care and Hygienic products.
  3. Products should be accompanied with the original sales invoice for Exchange and Refund. Refund for items purchased by credit card will be transferred ONLY to credit card account.
  4. Any product purchased within seven days and returned as dead on arrival/not functioning as per operational manual/falling short of declared product specifications, will be exchanged or refunded after it has been tested by our authorized service center technician, as applicable. The process can take up to four business days. Exchange/Refund will be done only after the investigation/technical report.
  5. If the packaging has minor soiling or is opened and product not defective, unused, no visible scratches or marks observed, a re-stocking fee of 15 percent will be deducted while making exchange/refund.
  6. If the packaging is incomplete or product damaged, scratched, exchange or refund will not be applicable.
  7. Other products must be returned with all the original packaging materials, accessories, manuals, registration card, Free of Cost/Bundled Items & Promotional Vouchers.
  8. If the product returned, has any data or information stored in the memory or storage device, Leica Store Dubai will not be responsible for the transfer of such data or information to another product given to the customer as an exchange, or for the loss of any data or information still residing on the returned product.
  9. Service, delivery and installation charges are non-refundable once performed.
  10. Special order items are not refundable nor exchangeable.
  11. Store Management will act as per the above policies and Store Management’s decision will be treated as a final decision.

 

WARRANTY

  1. The warranty tendered hereunder, on Leica product(s) sold under this invoice is an international warranty, valid for one year from the date of this invoice, except otherwise mentioned as per the warranty conditions as carried along with the products(s).
  2. The warranty tendered hereunder, on non-Leica product(s) sold under this invoice is valid in UAE only, for one year from the date of this invoice
  3. Accessories, Batteries and consumables are not covered under warranty.
  4. Warranty becomes invalid if the product(s) has been opened or tampered by an unauthorized person/other service center.

Please retain sales invoice and warranty card to claim warrantyMethod of Payment:

We accept payments online using Visa and MasterCard credit/debit card and PayPal in AED.

Delivery/Shipment Policy:

Leica UAE (Perpetual Exposure) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of the UAE.
Multiple bookings may result in multiple postings to the cardholder’s monthly statement.

Links on this Website

This Website may contain links to other Internet sites on the World Wide Web. Leica UAE (Perpetual Exposure) provides such links for your convenience only, and is not responsible for the content of any site linked to or from this Site. The responsibility for those sites belongs to their corporate management or individual managers.

Leica UAE (Perpetual Exposure) takes no responsibility about any damage incurred when the visitor uses any linked website. Use the linked websites at your own risk and according to the conditions which the website imposes.

Leica UAE (Perpetual Exposure) provides such links for your convenience only, and does not mean that the use of the website, publicized merchandises or services is recommended.

Moreover, these links do not mean that any special relationship exist between Leica UAE (Perpetual Exposure) and/or individual who manages the linked website.

  • The jurisdiction is Dubai, United Arab Emirates.
  • The company Perpetual Exposure General Trading LLC is registered at Dubai Economic Department.
  •  It is assumed no liability for the content of any linked external website.

LEICA UAE / Perpetual Exposure

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